Sample verification

One agent action, verified against the systems of record.

A support agent refunded an order on a customer's request. This is exactly what your team sees for every action: the contract it was checked against, each check with the fact behind it, the outcome and policy lenses with their hashes, and the raw facts. The agent's own report of success is recorded but never used as evidence.

Synthetic demo data. Vendors, counts and amounts are generated for illustration and do not describe any real customer or vendor.

refund_order · order_10231FAIL

Contract:Refund workflow (internal agent)

Precondition:latest shopify.order_status before the action had status=eligible — met

Limit:amount above 250 — within limit (180)

Expected effects:4

stripe.refund_created observed within 15m of the actionobserved 10:42:07
shopify.order_cancelled observed within 15m of the actionNOT OBSERVED
crm.note_added observed within 15m of the actionobserved 10:42:09
messaging.customer_notified observed within 15m of the actionobserved 10:42:11

Forbidden:more than 1 stripe.refund_created effect(s) observed within 15m — none observed

Forbidden:stripe.refund_created observed with amount above 250 — none observed

Result:FAIL

Reason:Shopify order remained active despite a successful payment refund

Evidence hash:sha256:d1b0a88bbf37381f… Verify publicly

Action

Action: act_demo_refund_001
Type: Refund order
Subject: order_10231 (order)
Requested: Sep 28, 2026, 10:42 UTC
Workflow: wf_cancel_and_refund
Agent: whatsapp-support-agent
Channel: whatsapp
Contract: refund_workflow v1 · window 15m
Status: Settled
Effects: 3 of 4 observed

Parameters

{
  "amount": 180,
  "currency": "USD",
  "reason": "customer_cancelled"
}

Checks

Every check in the contract, with the fact that satisfied it (or did not). Facts are read from the systems of record; the agent's own report is not consulted.

Checks with per-check evidence
Check	Result	Source	Fact	Occurred at	Value
latest shopify.order_status before the action had status=eligible Precondition · order_status	Met	shopify	fct_01m3mgm8bt5qgy4ekeh3npw9fr	Sep 28, 2026, 10:41 UTC	{"status":"eligible","total":180}
amount above 250 Limit	Within limit	params	—	—	180
stripe.refund_created observed within 15m of the action Expected effect · refund_created	Observed	stripe	fct_01m3mgm8bxha5w52gxbyavx377	Sep 28, 2026, 10:42 UTC	{"amount":180,"currency":"USD","refund_id":"re_10231"}
shopify.order_cancelled observed within 15m of the action Expected effect · order_cancelled	Not observed	shopify	—	—	—
crm.note_added observed within 15m of the action Expected effect · note_added	Observed	crm	fct_01m3mgm8byewdjxrjxq8p747w1	Sep 28, 2026, 10:42 UTC	{"author":"whatsapp-support-agent"}
messaging.customer_notified observed within 15m of the action Expected effect · customer_notified	Observed	messaging	fct_01m3mgm8bztn8bj8rvb4dn26ve	Sep 28, 2026, 10:42 UTC	{"channel":"whatsapp"}
more than 1 stripe.refund_created effect(s) observed within 15m Forbidden effect · refund_created	None observed	stripe	—	—	—
stripe.refund_created observed with amount above 250 Forbidden effect · refund_created	None observed	stripe	—	—	—

Lenses

Outcome lens

Did the intended outcome land in the systems of record?

FAIL

FAIL: Verified condition not met

Verified condition not met verified_condition_not_met
None of the conditions that would verify the claim were satisfied.
Expected effect not observed: shopify order_cancelled expected_effect_missing:shopify.order_cancelled
The contract expects shopify order_cancelled after the action, and no matching fact was observed inside the settlement window.

Raw verdict: NOT_VERIFIED
Computed: Sep 28, 2026, 17:22 UTC
Verdict hash: 49509508fbcfa80e…
Previous: bc597a9b1dede15b…
Evidence: 2 pointers

Policy lens

Was the action valid, within limits, and free of forbidden effects?

FAIL

FAIL: Verified condition not met

Verified condition not met verified_condition_not_met
None of the conditions that would verify the claim were satisfied.
Expected effect not observed: shopify order_cancelled expected_effect_missing:shopify.order_cancelled
The contract expects shopify order_cancelled after the action, and no matching fact was observed inside the settlement window.

Raw verdict: NOT_VERIFIED
Computed: Sep 28, 2026, 17:22 UTC
Verdict hash: d1b0a88bbf37381f… Verify
Previous: 49509508fbcfa80e…
Evidence: 2 pointers

Facts

Order statusSep 28, 2026, 10:41 UTCshopify
status: eligible · total: 180
fct_01m3mgm8bt5qgy4ekeh3npw9fr · agent_api:fact:20c506db97dfa9ecd0f9aecdecf49ef8a06f2ff152b9459a4b15fcce2e8678cb
Refund createdSep 28, 2026, 10:42 UTCstripe
amount: 180 · currency: USD · refund_id: re_10231
fct_01m3mgm8bxha5w52gxbyavx377 · agent_api:fact:6aa61f94160f1f90a74ec1dfb276bc5cd772624b65248f318c94c7cecc96cf31
Note addedSep 28, 2026, 10:42 UTCcrm
author: whatsapp-support-agent
fct_01m3mgm8byewdjxrjxq8p747w1 · agent_api:fact:38d05e901fef2cca4c5f45a8b08b6ce5695ac32e938b432b994c4bb6881b06ce
Customer notifiedSep 28, 2026, 10:42 UTCmessaging
channel: whatsapp
fct_01m3mgm8bztn8bj8rvb4dn26ve · agent_api:fact:4a2f08a15e2f85341de851d3c89f931559c5dd4714b9ff630a40b8debe871d11

Verify your own actions Verify this hash publicly Read the action contract